Shipping

1. Order Processing:
   All orders are processed within 1–3 business days after payment confirmation.

2. Shipping Methods:
   We offer standard and expedited shipping. Delivery time depends on the shipping method, destination, and courier partner.

3. Delivery Time:
   Estimated delivery:

   • Domestic: 3–7 business days

   • International: 7–21 business days

   Delivery times are approximate and may vary due to customs, holidays, or logistic delays.

4. Shipping Charges:
   Shipping fees are calculated at checkout based on your location and package weight.

5. Tracking:
   Once your order ships, you will receive a tracking number via email or SMS to monitor delivery progress.

Returns & Refunds

1. Return Window:
   You may return products within 14 days from the date of delivery, provided the items are unused, in original condition, and with original packaging.

2. How to Return:
   Contact our customer support with your order number to initiate a return. We will issue return instructions and a Return Authorization.

3. Refunds:

   • Refunds are processed within 7–14 business days after we receive and inspect the returned item.

   • Refunds are issued to the original payment method unless otherwise agreed.

4. Return Shipping:
   Return shipping costs are the responsibility of the customer unless the product is defective or was incorrectly shipped.

5. Defective or Damaged Items:
   If you receive a defective or damaged item, notify us within 7 days of delivery for a full refund or replacement.

6. Non-Returnable Items:
   Customized, perishable, or personal hygiene products are not eligible for return.